ebuyone Privacy Policy
Effective Date: March 2026
ebuyone (hereinafter referred to as “we,” “us,” “our,” or the “Platform”) is operated by Quanzhou Qingchuang Huizhi Technology Co., Ltd. We are committed to protecting the privacy of our global users, particularly international buyers. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you access or use ebuyone.com website, our related mobile applications, and services (collectively referred to as the “Services”).
Please read this Privacy Policy carefully. By registering, logging in, using the Services, clicking “I Agree,” or “Accept Cookies,” you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy. If you do not agree with any part of this Policy, please do not use the Services.
Important Notice: The Platform uses an account login system. You must log in to your account to access core functions, including browsing products, searching for suppliers, placing purchase orders, viewing orders, managing your account, and receiving buyer recommendations. If you log out (sign out) or close your browser, the system will clear your login session, and you will need to re-enter your username and password to log in again next time.
1. Information We Collect
We collect the following categories of personal information:
1.1 Information You Provide Directly
· Registration and login details: phone number, email address, password, account username
· Identity and contact information: full name, gender, company name, job title, shipping address, postal code, contact telephone number
· Procurement-related information: size preferences, color/style preferences, purchasing needs, MOQ (Minimum Order Quantity), procurement history
· Payment and order information: payment account details, order information (full credit/debit card numbers are processed securely by payment providers; we do not store them)
· Other information you voluntarily submit (such as inquiries, feedback, or customer service communications)
1.2 Information We Collect Automatically
· Device and network information: IP address, device model, operating system, browser type, unique device identifiers
· Usage behavior information: access times, browsing history, search keywords, click behavior, session duration, shopping cart records
· Information collected via Cookies, pixel tags, and similar technologies (see Section 2 below)
1.3 Information from Third Parties We may receive and combine information about you from logistics providers, payment processors, advertising partners, and other third parties where lawfully permitted.
2. Cookies and Similar Technologies
We use Cookies and other similar technologies to enable login verification, maintain sessions, provide personalized product recommendations, analyze service usage, and improve your experience.
Main Types of Cookies We Use:
· Strictly Necessary Cookies: Used to maintain login status, enable shopping cart functionality, and support page navigation. Without these cookies, you will not be able to log in or use core functions.
· Functional Cookies: Remember your language preferences, size filters, and other settings.
· Analytics Cookies: Help us understand how users interact with the Platform and improve our services.
· Marketing Cookies: Enable us to show you more relevant product recommendations and advertisements.
Login and Logout Explanation: After successful login, we use necessary Cookies to remember your session. When you click “Log Out,” the relevant Cookies are cleared, and you must log in again to place orders or view orders. You can manage or delete Cookies through your browser settings at any time. However, doing so may require you to log in more frequently and may limit certain features.
3. How We Use Your Personal Information
We use your personal information for the following purposes:
· To create and manage your account, verify login, and provide customer support
· To process your purchase orders, payments, shipping, and after-sales services
· To provide clothing/footwear sourcing recommendations, buyer services, and personalized procurement suggestions
· To improve Platform functions, conduct data analysis, and ensure security
· To fulfill contractual obligations, comply with legal requirements, or protect the legitimate interests of both parties
Marketing and Promotional Communications (Email, SMS, and Telephone) With your prior explicit consent or where permitted by applicable law, we may use your contact information (email address, phone number, etc.) to send you service notifications, product recommendations, promotional offers, industry updates, or other marketing messages via email, SMS, or telephone.
Important:
· Receiving marketing communications is not a condition of purchase or use of the Services.
· You may withdraw your consent at any time, free of charge, by:
o Clicking the “Unsubscribe” or “Cancel Subscription” link in any marketing email or SMS;
o Replying “STOP” or “Unsubscribe” to any SMS;
o Turning off marketing notifications in your account settings; or
o Contacting us at *@ebuyone.com.
We will process your withdrawal request as soon as reasonably practicable and stop sending marketing communications accordingly.
4. Sharing and Disclosure of Personal Information
We do not sell your personal information. We share your information only in the following circumstances:
· With service providers (payment processors, logistics companies, cloud service providers, technical support, data analytics providers, etc.)
· With our affiliates or business partners to provide consistent cross-border services
· With your explicit consent or at your direction
· When required to fulfill contracts, comply with valid legal or regulatory requests, or protect the safety and rights of the Platform and users
When sharing data, we require recipients to implement appropriate data protection measures and comply with applicable privacy laws.
5. International Data Transfers
As we primarily serve international (overseas) buyers, your personal information may be transferred from your country or region to China or other countries/regions where the level of data protection may differ.
We take appropriate safeguards (such as Standard Contractual Clauses, adequacy decisions, or other lawful transfer mechanisms) to ensure your personal information receives an adequate level of protection in line with GDPR, CCPA, and other applicable laws.
6. Data Storage and Security
Your personal information is primarily stored in China. We implement reasonable physical, technical, and organizational security measures to protect your data. We retain your information only as long as necessary for the purposes described or as required by law, after which it is deleted or anonymized.
7. Your Rights
Depending on your location and applicable data protection laws (including GDPR, CCPA/CPRA, and others), you may have the following rights:
· Access, correct, update, or delete your personal information
· Withdraw consent previously given
· Restrict or object to the processing of your personal information (including for marketing purposes)
· Request data portability (transfer your data to another service provider)
· Lodge a complaint with your local data protection authority
Account Deletion Path: After logging in, go to “My Account” → “Settings” → “Account Security” → “Delete/Deactivate Account”.
To exercise any of these rights, please contact us at *@ebuyone.com. We will respond within the timeframes required by applicable law. If your request is not satisfactorily resolved, you may have the right to complain to your local supervisory authority.
8. Protection of Minors
The Platform is intended primarily for adult business users. If you are under 18 years of age (or the age of majority in your jurisdiction), please do not use the Services.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any material changes will be notified to you via a prominent notice on the website, in-app notification, or email.
Last Updated: March 2026
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
· Email: *@ebuyone.com
· Company Name: Quanzhou Qingchuang Huizhi Technology Co., Ltd.
· Company Address: 6th Floor A01, Xingfu E-commerce Park, No. 104 Yi Quan Street, Xingfu Community, Linjiang Sub-district, Licheng District, Quanzhou City, Fujian Province, China
Thank you for choosing ebuyone as your trusted global footwear and apparel B2B2C sourcing platform. We are committed to providing you with a secure, compliant, and excellent cross-border procurement experience.
