FAQ

Terms of Service

2026-04-13 23:21:38

ebuyone Terms of Service

Effective Date: March 2026

Welcome to ebuyone  ("Platform", "we", "us", or "our"), operated by Quanzhou Qingchuang Huizhi Technology Co., Ltd. ("Company"). These Terms of Service ("Terms") constitute a legally binding agreement between you ("User", "Buyer", "you", or "your") and the Company governing your access to and use of the Platform at ebuyone.com, our mobile applications, and any related services (collectively, the "Services").

By registering an account, logging in, browsing, placing orders, or otherwise using the Services, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree to any part of these Terms, you must immediately cease using the Services.

1. Eligibility

· You represent and warrant that you are at least 18 years old or the age of majority in your jurisdiction, and you have the full legal capacity to enter into this agreement.

· The Platform is intended primarily for business buyers engaged in the wholesale or bulk purchase of footwear and apparel. Individual consumers are not the target users of this Platform.

· By using the Services, you confirm that you are acting in the course of your business or trade and not as a consumer for private purposes.

2. Account Registration and Security

· You must create an account to access core features such as placing orders, viewing products, and communicating with suppliers.

· You agree to provide accurate, complete, and up-to-date information during registration and to keep it updated.

· You are solely responsible for maintaining the confidentiality of your account credentials (username and password). Any activity under your account is deemed to be your own.

· You must notify us immediately if you suspect any unauthorized use of your account.

· We reserve the right to suspend or terminate your account at any time if we suspect a breach of these Terms or for security reasons.

3. Platform Services and Role

· ebuyone operates as a B2B marketplace and sourcing platform facilitating transactions between buyers and suppliers of footwear and apparel products.

· We are not a party to any transaction between buyers and suppliers. We do not own, sell, or take title to any products listed on the Platform.

· All contracts for the sale and purchase of goods are formed directly between the Buyer and the Supplier. We act solely as an intermediary providing the technical platform.

· Product listings, descriptions, images, pricing, MOQ (Minimum Order Quantity), and other information are provided by suppliers. We do not guarantee the accuracy, completeness, or quality of such information.

4. User Obligations and Prohibited Conduct

You agree not to:

· Use the Platform for any unlawful purpose or in violation of any applicable laws;

· Post, upload, or transmit any infringing, defamatory, obscene, or illegal content;

· Impersonate any person or entity or misrepresent your affiliation;

· Attempt to interfere with the Platform’s security, functionality, or network;

· Use automated tools (bots, scrapers, etc.) to access the Platform without our prior written consent;

· Engage in any form of price manipulation, bid rigging, or fraudulent activity;

· Violate intellectual property rights of any third party.

We reserve the right to remove content, suspend or terminate accounts that violate these rules.

5. Orders, Pricing, and Payment

· All orders placed on the Platform constitute a binding offer to purchase. The Supplier’s acceptance forms the contract.

· Prices displayed are in the currency specified and may be subject to change without notice until the order is confirmed by the Supplier.

· Payment is processed through third-party payment providers. We do not store full credit card or sensitive payment information.

· You are responsible for all applicable taxes, duties, customs fees, and shipping costs unless otherwise agreed with the Supplier.

· MOQ, sample policies, lead times, and customization requirements are set by the Supplier and must be strictly observed.

6. Shipping, Delivery, and Risk of Loss

· Shipping terms, methods, and costs are determined by the Supplier and clearly stated in each product listing or order confirmation.

· Title and risk of loss generally pass to you upon delivery to the carrier (FOB or EXW terms are common unless otherwise specified).

· We are not responsible for delays, damage, or loss caused by carriers, customs authorities, or force majeure events.

7. Returns, Refunds, and Cancellations

· Return and refund policies are governed by the individual Supplier’s policy and the specific terms agreed in each order.

· Generally, returns are accepted only for quality defects or incorrect items. Color, size, or style mismatches due to Buyer’s choice are usually non-returnable.

· All return requests must be submitted within the timeframe specified by the Supplier (typically 7–14 days after receipt).

· We strongly recommend that Buyers carefully review product specifications, size charts, and sample orders before placing bulk orders.

8. Intellectual Property

· All content on the Platform (logos, design, text, images, software) is owned by or licensed to the Company and protected by copyright, trademark, and other intellectual property laws.

· Suppliers are solely responsible for ensuring that the products and images they list do not infringe third-party intellectual property rights.

· We respect intellectual property rights and will respond to valid DMCA or equivalent notices. Repeated infringers may have their accounts terminated.

9. Privacy

Your privacy is governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review the Privacy Policy to understand how we collect, use, and protect your personal information, including international data transfers.

10. Disclaimers and Limitation of Liability

· The Platform is provided on an “AS IS” and “AS AVAILABLE” basis without any warranties, express or implied.

· We do not warrant that the Services will be uninterrupted, error-free, or free of viruses.

· To the maximum extent permitted by law, the Company shall not be liable for any indirect, incidental, consequential, punitive, or special damages, including loss of profits, data, or business opportunities.

· Our total aggregate liability under these Terms shall not exceed the amount you paid to us (if any) in the twelve (12) months preceding the claim.

· We are not liable for any disputes, quality issues, or breaches arising between Buyers and Suppliers.

11. Indemnification

You agree to indemnify, defend, and hold harmless the Company, its affiliates, officers, directors, employees, and agents from any claims, losses, liabilities, damages, and expenses (including reasonable legal fees) arising out of:

· Your use of the Services;

· Your violation of these Terms;

· Your violation of any law or third-party rights;

· Any transaction or dispute with a Supplier.

12. Termination

We may suspend or terminate your access to the Services at any time, with or without cause, and without prior notice. Upon termination, your right to use the Services ceases immediately, but all provisions that by their nature should survive (liability, indemnification, IP, etc.) will continue in effect.

13. Governing Law and Dispute Resolution

· These Terms shall be governed by and construed in accordance with the laws of the People’s Republic of China.

· Any dispute arising out of or in connection with these Terms shall be submitted to the China International Economic and Trade Arbitration Commission (CIETAC) for arbitration in Quanzhou, Fujian, in accordance with its then-current rules. The arbitration award shall be final and binding.

· Notwithstanding the above, we reserve the right to seek injunctive relief or other equitable remedies in any court of competent jurisdiction.

14. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on the Platform and/or sending you an email. Your continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. Miscellaneous

· These Terms constitute the entire agreement between you and the Company regarding the Services and supersede all prior agreements.

· If any provision is held invalid, the remainder of the Terms shall remain in full force.

· Our failure to enforce any right does not constitute a waiver.

· You may not assign these Terms without our prior written consent. We may assign them freely.

· These Terms are made in both English and Chinese. In the event of any inconsistency, the English version shall prevail for international users.

Contact Us If you have any questions about these Terms, please contact us at: Email: **@ebuyone.com Company: Quanzhou Qingchuang Huizhi Technology Co., Ltd. Address: 6th Floor A01, Xingfu E-commerce Park, No. 104 Yi Quan Street, Xingfu Community, Linjiang Sub-district, Licheng District, Quanzhou City, Fujian Province, China

By using ebuyone, you acknowledge that you have read, understood, and agreed to these Terms of Service.