Samples are the smartest way to verify quality before committing to a bulk order. Here's how sampling works at EBuyone — what's free, what's paid, and how to get yours.
Free vs. Paid Samples
Ready‑stock samples: in‑stock items can usually be sampled. The sample cost is typically refunded when you place a bulk order of the same style.
Custom samples: samples with your logo or custom specs generally carry a sampling fee, which is also refundable against your bulk order in most cases.
Exact terms depend on the style and quantity — we'll confirm with your request.
Sample Cost & Refund Policy
Sample fee covers production of a single piece (plus any custom decoration)
The sample fee is typically refunded or credited toward your bulk order of the same item
Ask us to confirm the refund terms for your specific sample
Sample Lead Time
Ready‑stock samples usually dispatch in a few days
Custom samples follow a similar production flow to custom orders — typically 7–15 days, plus shipping
Custom Samples for OEM Orders
For OEM/ODM orders, the pre‑production sample is an important step. It lets you approve the logo, color, and quality before we run the full production. We strongly recommend it for first‑time custom orders.
Shipping Cost for Samples
Sample shipping is usually paid by the buyer and quoted separately (express is typical for speed). We'll include the shipping cost in your sample quote.
Frequently Asked Questions
Q: Are samples free?
A: Ready‑stock samples are usually available at a small cost that's refunded against your bulk order. Custom samples carry a sampling fee. We'll confirm the exact terms upfront.
Q: How long does it take to receive a sample?
A: Ready‑stock samples dispatch in a few days; custom samples typically take 7–15 days to produce, plus shipping.
Q: Is the sample cost refundable on a bulk order?
A: In most cases, yes — the sample fee is credited toward your bulk order of the same item. Confirm with us for your specific style.
Q: Can I get a sample with my logo?
A: Yes — that's the pre‑production sample for custom orders, and we recommend it before bulk production.
Still Have Questions?
Our team replies within 24 hours.
✓ Custom OEM from 50 pieces — production lead time 7–15 days (transit time quoted separately)
✓ Custom ODM from 100 pieces — production lead time 15–30 days (transit time quoted separately)
✓ Payments: PayPal · Visa · MasterCard · American Express
→ Contact Our Team
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