Custom logo clothing is one of the most popular ways for brands, teams and retailers to build identity through apparel. But the path from "I have a logo" to "I have 500 custom‑printed hoodies" can feel opaque if you've never done it before. This guide walks you through the 5 steps we use at EBuyone for every custom logo order — from sending your artwork file to receiving production‑ready garments — so you know exactly what to expect, what to prepare, and how to avoid the most common delays.
Step 1: Prepare Your Logo File
Before contacting any supplier, get your logo ready. Most factories accept:
Vector files (.ai, .eps, .svg) — best for embroidery, screen print, and DTG
High‑resolution PNG (300 DPI, transparent background) — works for most prints
PDF with embedded fonts — sometimes accepted but not preferred
Tip: If you only have a low‑res image (72 DPI JPG, for example), most suppliers can redraw it as a vector for a small fee. Don't skip this step — blurry logos are the #1 reason custom orders get delayed.
What to include in your first email:
Your logo file (or link to download)
The garment you want it on (t‑shirt, hoodie, jacket — even a specific style name)
Placement: left chest, center chest, full back, sleeve, or other
Size: roughly in cm or inches
Color: Pantone code if you have one (otherwise supplier can match)
Step 2: Choose Your Decoration Method
Different decoration methods suit different needs. The four most common:
Don't know which to pick? Just tell the supplier your logo, garment, and quantity — they'll recommend the best method.
Step 3: Confirm MOQ and Lead Time
Once decoration is decided, the supplier will quote:
MOQ (minimum order quantity)
Unit price (garment + decoration, often with price breaks at higher volumes)
Production lead time
Sample cost and sample lead time (if any)
At Ebuyone:
OEM/ODM custom orders: MOQ from 100 pieces, production lead time 7–15 days
Ready stock with logo add‑on: MOQ from 50 pieces, ships in 3 days (best for testing)
Production lead time covers manufacturing and packing; shipping transit time is separate and quoted per order
Always request a pre‑production sample (PPS) before authorizing bulk production. This is non‑negotiable for first‑time orders. It costs a bit extra, but it prevents the most expensive mistakes.
Step 4: Approve Sample and Pay Deposit
Two things typically happen here:
Sample approval — receive a physical or photo sample, check the logo size, color, placement, garment quality. Approve in writing.
Deposit — usually 30%–50% of the order value, paid via the agreed method (at Ebuyone: PayPal, Visa, MasterCard, or American Express).
After deposit is received:
Bulk production begins
Factory may send in‑production photos (cutting, printing, sewing, packing) — ask if you want them
A second payment (balance) is usually due before shipment
Step 5: Production, QC and Shipment
Once bulk production starts, lead time depends on order size and complexity. For Ebuyone:
Production: 7–15 days after deposit for OEM/ODM
Quality check: every order goes through pre‑shipment inspection (AQL sampling standard)
Shipment: arranged per agreed Incoterms (FOB, EXW, CIF, DDP available — see our shipping terms guide [待发布])
Documents: invoice, packing list, and any certificates are provided
After shipping, you'll receive a tracking number. Transit time depends on your destination and shipping method (sea / air / express).
Common Mistakes to Avoid
❌ Sending a low‑res logo and expecting perfect results
❌ Skipping the pre‑production sample
❌ Confirming placement by text only ("small, on the chest") — always mark on an image
❌ Forgetting to budget for shipping separately from production cost
❌ Using OEM factories' lowest MOQ as the final number for ODM‑ready‑stock orders
Quick Checklist Before You Contact Us
Logo file ready (vector preferred)
Garment type chosen
Decoration method discussed (or open to recommendation)
Quantity estimate
Target delivery date (so we can confirm feasibility)
