ebuyone (hereinafter referred to as "we", "us", "our" or the "Platform") is operated by Quanzhou Qingchuang Huizhi Technology Co., Ltd. We prioritize user privacy protection for global users, especially international business buyers.
This Privacy Policy describes how we collect, gather, store, use, disclose and safeguard your personal data when you visit and use ebuyone.com, our mobile applications and all associated online services (collectively, the "Services").
Please read this Privacy Policy thoroughly before using our platform. By creating an account, logging in, browsing site content, using our Services, clicking "I Agree" or accepting cookie consent, you confirm that you have read, understood and accept all terms laid out in this Privacy Policy. If you disagree with any provision within this policy, you must refrain from accessing or using our Services.
Important Note: Our platform requires account login to unlock core features. Key functions including product browsing, supplier search, purchase order placement, order history review, account management and buyer tailored recommendations are only available to logged‑in users. Once you sign out or close your browser window, your active login session will terminate. You will need to enter your username and password to sign‑in again on your next visit.
1. Personal Information We Collect
We collect multiple categories of personal information in connection with your use of our cross‑border sourcing platform.
1.1 Information You Submit Directly to Us
- Registration & login data: phone number, email address, account password, username
- Identity & contact details: full legal name, gender, company name, job title, shipping delivery address, postal code, contact phone number
- Procurement related data: size preferences, color and style requirements, purchasing demands, MOQ (Minimum Order Quantity), historical procurement records
- Order & payment information: payment account reference details, full order data. Important: complete credit card and debit card numbers are securely processed by authorized third‑party payment service providers. ebuyone does not store full card credentials on our servers.
- Voluntarily provided content: product inquiries, user feedback, customer‑service chat and support correspondence
1.2 Automatically‑Collected Information
When you interact with our Services, our system automatically captures non‑identifiable and personal usage data:
- Device and network metadata: public IP address, device model, operating system version, browser type and settings, unique device identifiers
- Platform usage analytics: access timestamps, browsing trails, search query keywords, click‑stream behaviour, session duration, shopping cart activity and records
- Data gathered via cookies, pixel tags, web beacons and comparable tracking technologies (please review Section 2 for full details)
1.3 Data Received From Trusted Third‑Party Sources
Where permitted under applicable data‑protection legislation, we may obtain user information from logistics partners, payment processors, advertising collaborators and other authorized third‑party vendors, and combine such data with information we already hold about you.
2. Cookies and Related Tracking Technologies
ebuyone leverages cookies and comparable tracking tools to validate user login sessions, sustain active account states, deliver personalized product sourcing recommendations, analyse platform performance and elevate your overall user experience.
Below are cookie categories deployed across our website and applications:
- Strictly Necessary Cookies: Critical for maintaining login sessions, enabling shopping cart operations and supporting site navigation. Without these cookies, you cannot log into your account or use core platform functionalities.
- Functional Cookies: Save your custom settings such as interface language, product size filters and other preference configurations.
- Analytics Cookies: Generate aggregated insights on how visitors interact with ebuyone, helping us troubleshoot bugs, optimize features and improve service quality.
- Marketing Cookies: Support targeted and relevant product suggestions and promotional adverts for footwear & apparel sourcing.
Login & Logout Cookie Guidance: After successful authentication, essential cookies keep your session valid. When you click "Log Out", session‑related cookies get cleared; you must sign‑in again to place orders or view your order records.
You are able to modify or erase cookies within your browser configuration settings at any time. Be aware that disabling cookies may force repeated log‑ins and restrict certain platform capabilities.
3. How We Utilise Your Personal Information
We process your personal data for these legitimate business purposes:
- Set‑up, administer and secure your user account; complete login verification and deliver customer support services
- Execute purchase order workflows, facilitate payments, arrange shipping logistics and handle after‑sales support for cross‑border orders
- Deliver apparel and footwear sourcing suggestions, dedicated buyer support and customised procurement advice
- Optimize platform features, run aggregated data analytics and maintain website cybersecurity
- Perform our contractual commitments, satisfy statutory legal obligations, and defend the lawful rights of both platform users and ebuyone.
Marketing & Promotional Communications (Email, SMS, Phone Calls)
Subject to your prior explicit consent or allowances under local applicable law, we may utilise your contact details including email and phone number to send service alerts, product sourcing tips, promotional deals, industry news and other marketing content via email, SMS or phone outreach.
Key points for marketing messages:
- Receiving marketing material is not a mandatory condition for making purchases or accessing our Services.
- You can revoke your marketing consent free‑of‑charge at any moment through any of these channels:
- Select the "Unsubscribe" / "Cancel Subscription" hyperlink embedded within marketing emails or SMS messages
- Reply "STOP" or "Unsubscribe" to marketing SMS texts
- Toggle marketing notification switches inside your account setting panel
- Send an email to *@ebuyone.com
We will action your opt‑out request within a reasonable timeframe and cease further marketing correspondence accordingly. Service‑related transactional notifications for your orders will still be delivered where legally required.
4. Sharing and Disclosure of Your Personal Data
ebuyone does not sell your personal information to any third parties. We only share your personal data under the limited scenarios listed below:
- Authorised service vendors: payment processors, logistics and freight partners, cloud infrastructure providers, technical maintenance contractors and data‑analytics suppliers
- Our affiliated companies and trusted business partners, to deliver consistent end‑to‑end cross‑border procurement services
- Circumstances with your explicit written consent, or when you directly instruct us to share information
- When needed for contract fulfilment, responding to valid legal and regulatory demands, or safeguarding platform safety, property and legal rights for ebuyone and registered users.
Whenever personal‑data sharing occurs, we oblige receiving parties to implement robust data‑protection safeguards and abide by all relevant privacy‑compliance regulations.
5. Cross‑Border / International Data Transfers
Our platform mainly serves overseas international buyers. Your personal information might be transferred from your home country or region to mainland China or other jurisdictions, where local data‑protection standards can differ from those in your resident territory.
We implement proper protective mechanisms including Standard Contractual Clauses, adequacy rulings and other lawful cross‑border transfer frameworks. These measures guarantee your personal data receives suitable protection aligned with GDPR, CCPA and other globally‑applicable data‑protection statutes.
6. Data Storage & Information Security
Your personal data is primarily hosted and stored within China. We deploy comprehensive physical, technical and organisational security controls to shield your personal information against unauthorised access, misuse, alteration or leakage.
We retain personal information only for the period necessary to fulfil the purposes outlined inside this Privacy Policy or as demanded by applicable law. Upon expiry of retention periods, data will be permanently deleted or anonymised.
7. Your Data Subject Rights
Based on your country of residence and applicable data‑protection rules (including GDPR, CCPA/CPRA and other regional regulations), you hold the following rights relating to your personal data:
- Access, view, amend, update or request erasure of your stored personal information
- Withdraw consent you previously granted for data‑processing activities
- Restrict or object to the processing of your personal data, including processing for marketing objectives
- Exercise data portability, requesting us to transfer your personal records to an alternative service provider
- Submit formal complaints to your local data‑protection supervisory authority
Account Deletion Procedure: Sign into your ebuyone account → Navigate to "My Account" → "Settings" → "Account Security" → "Delete / Deactivate Account".
To exercise any of your above‑mentioned rights, please send your request to sales@ebuyone.com. We will reply within response timelines specified by local governing laws. If you remain dissatisfied with our resolution outcome, you retain the right to file a complaint with your local data‑protection regulator.
8. Minors Protection Policy
This B2B2C sourcing platform is built primarily for adult commercial business users. If you are younger than 18 years old (or below the legal age of majority in your jurisdiction), please do not register for or utilise our Services. We do not knowingly collect personal information from minors.
9. Revisions & Updates to This Privacy Policy
We may revise this Privacy Policy on an intermittent basis. For material, substantive policy modifications, we will notify users through prominent website banners, in‑app pop‑up alerts or official email notifications.
Last Updated: March 2026
10. Get In Touch With Us
Should you raise questions, concerns or formal requests connected with this ebuyone Privacy Policy, please reach out using contact information listed below:
- Official Email: sales@ebuyone.com
- Enterprise Legal Entity: Quanzhou Qingchuang Huizhi Technology Co., Ltd.
- Registered Business Address: 6th Floor A01, Xingfu E‑commerce Park, No. 104 Yi Quan Street, Xingfu Community, Linjiang Sub‑district, Licheng District, Quanzhou City, Fujian Province, P.R. China
Thank you for selecting ebuyone as your trusted global footwear and apparel B2B2C sourcing platform. We keep working hard to deliver secure, regulation‑compliant and high‑quality cross‑border procurement experiences for worldwide buyers.
