Welcome to ebuyone ("Platform", "we", "us", or "our"), operated by Quanzhou Qingchuang Huizhi Technology Co., Ltd. ("Company"). These Terms of Service ("Terms") form a legally‑binding agreement between you ("User", "Buyer", "you", or "your") and the Company. They govern your access to and use of ebuyone.com, our mobile applications and all related services (collectively referred to as the "Services").
By registering an account, logging in, browsing product pages, submitting orders or otherwise using the Services, you confirm that you have read, understood and agree to be bound by these Terms. If you do not accept any part of these Terms, you must stop using the Services immediately.
1. Eligibility
- You warrant that you are at least 18 years old or have reached the age of majority under local law, and you hold full legal capacity to enter this agreement.
- This Platform is mainly built for business buyers conducting wholesale or bulk purchasing of footwear and apparel products. Individual private consumers are not our target audience.
- When using the Services, you confirm you are acting for business or trade purposes instead of personal private consumption.
2. Account Registration and Security
- You need to create an account to unlock core functions including placing orders, viewing product information and communicating with suppliers.
- You shall provide accurate, complete and latest information during registration and keep your account details up‑to‑date.
- You take full responsibility for keeping your username and password confidential. All operations performed under your account will be regarded as your own actions.
- Please notify us right away if you detect any unauthorized access to your account.
- We reserve the right to suspend or close your account at any time for security concerns or suspected violation against these Terms.
3. Platform Services and Our Role
- ebuyone works as a B2B marketplace and sourcing platform to connect footwear and apparel buyers and suppliers for potential transactions.
- We are not a direct participant in any deal between buyers and suppliers. We do not own, resell or hold title to any goods listed on our site.
- Sales and purchase contracts are established directly between buyers and suppliers. We only act as an intermediary providing technical infrastructure.
- Product listings, descriptions, pictures, prices, MOQ and other content are submitted by suppliers. We do not guarantee the accuracy, completeness or product quality of such information.
4. User Obligations and Prohibited Conduct
You agree that you will not perform any of the following actions:
- Use the Platform for illegal activities or violate any applicable local laws and regulations;
- Post, upload or transmit content that infringes copyright, is defamatory, obscene or unlawful;
- Impersonate any person or organization, or falsely state your business relationship;
- Tamper, attack or attempt to disrupt platform security, functions or network environment;
- Access platform resources through automated tools such as bots and scrapers without our prior written approval;
- Carry out price manipulation, bid rigging or any fraudulent behaviors;
- Infringe intellectual property rights belonging to any third‑party.
We reserve rights to remove improper content, suspend or terminate accounts that breach above rules.
5. Orders, Pricing, and Payment
- Any order you submit on the Platform counts as a formal purchasing offer. A valid sales contract comes into force only after the supplier accepts your order.
- Displayed prices are quoted in specified currencies and subject to change without notice until your order gets confirmed by the supplier.
- Payments are handled by authorized third‑party payment providers. We do not store full credit card data or other sensitive payment credentials.
- You shall bear relevant taxes, customs duties and shipping fees unless you reach other written arrangements with your supplier.
‑ MOQ requirements, sample rules, production lead‑time and customization terms are set by suppliers and must be strictly followed.
6. Shipping, Delivery, and Risk of Loss
- Shipping terms, delivery methods and freight costs are defined by suppliers and shown on product pages or order confirmation documents.
- Ownership and risk of product loss normally transfer to you once goods are handed over to carriers. FOB or EXW trade terms are widely applied unless agreed otherwise.
- We take no responsibility for cargo damage, loss or delivery delays caused by logistics carriers, customs clearance or force majeure events.
7. Returns, Refunds, and Cancellations
- Return and refund rules follow each supplier’s separate policy as well as special agreements made for your specific order.
- Normally returns are only accepted for quality defects or wrong‑item delivery. Requests raised due to personal selection differences on color, size or style will not qualify for return.
- All return applications must be sent within the time window set by suppliers, generally 7‑14 days after goods receipt.
- Buyers are strongly advised to double‑check product specs, size guides and place sample orders before placing large‑volume bulk purchases.
8. Intellectual Property
- All platform content including logos, page design, texts, images and software belongs to or is licensed to our Company, and receives protection from copyright, trademark and other intellectual property laws.
- Suppliers are fully responsible to make sure their listed products and uploaded images do not violate third‑party intellectual property rights.
- We respect intellectual property and will respond to valid DMCA or equivalent infringement notices. Repeated violators risk account termination.
9. Privacy
Your personal data processing is governed by our Privacy Policy, which is incorporated herein by reference. Please read our Privacy Policy to learn how we collect, use, store and transfer your personal information including cross‑border data transfers.
10. Disclaimers and Limitation of Liability
- The Platform and Services are provided on an "AS IS" and "AS AVAILABLE" basis, without express or implied warranties of any kind.
- We do not guarantee uninterrupted service, error‑free operation or complete virus‑free environment of our platform.
- Within maximum scope permitted by applicable law, the Company shall not be held liable for indirect, incidental, consequential, punitive or special damages, including lost profit, lost data or lost business chances.
- Our total cumulative liability under these Terms shall not exceed the total amount you have paid to us within 12 months prior to your claim.
- We will not be responsible for quality disputes or contract breaches happening between buyers and suppliers.
11. Indemnification
You agree to indemnify, defend and hold harmless the Company, its affiliates, officers, directors, employees and agents against all claims, losses, liabilities, damages and costs (including reasonable legal fees) arising out of the below situations:
- Your access and use of our Services;
- Your violation against these Terms;
- Your breach of laws or third‑party legal rights;
- Any transaction‑related dispute between you and a supplier.
12. Termination
We may suspend or terminate your service access at any time, with or without cause and without advance notice. Once your account is terminated, your permission to use Services ends immediately. Clauses which should survive termination including liability, indemnification and intellectual property terms shall keep valid.
13. Governing Law and Dispute Resolution
- These Terms are governed by and interpreted under the laws of the People's Republic of China.
- Any dispute related to these Terms shall be submitted to China International Economic and Trade Arbitration Commission (CIETAC) for arbitration in Quanzhou, Fujian, following its effective arbitration rules. The arbitration award is final and legally binding for both sides.
- Notwithstanding above clauses, we retain the right to apply for injunction or other equitable remedies in any competent court.
14. Changes to These Terms
We may revise these Terms periodically. For material adjustments, we will publish updated Terms on Platform pages or send notification emails. Your continued use of ebuyone after new terms take effect represents your acceptance of revisions.
15. Miscellaneous
- These Terms represent the full agreement between you and the Company regarding Services and supersede all previous oral or written understandings.
- If any single clause is ruled invalid, the rest provisions shall remain fully enforceable.
- Our failure to exercise any right shall not constitute waiver of that right.
- You cannot assign these Terms without our prior written consent. The Company may freely assign this agreement.
- This document is prepared in both English and Chinese versions. In case of interpretation conflicts, the English version prevails for international overseas users.
Contact Us
If you have questions regarding these Terms of Service, please reach us via below contact information:
- Email: sales@ebuyone.com
- Company Name: Quanzhou Qingchuang Huizhi Technology Co., Ltd.
- Address: 6th Floor A01, Xingfu E‑commerce Park, No. 104 Yi Quan Street, Xingfu Community, Linjiang Sub‑district, Licheng District, Quanzhou City, Fujian Province, China
By accessing and using ebuyone, you acknowledge you have read, understood and accepted these Terms of Service.
