Account Deletion

If you intend to deactivate your eBuyOne account, please follow the procedures outlined below. Please note that account deactivation requires you to submit a formal deactivation request by email.

Submitting Your Account Deactivation Request

To initiate the deactivation of your eBuyOne account, please submit your request via email to our support department: sales@ebuyone.com.

Your request email must contain the information listed below for identity verification purposes:

1. Account Identification Details: The registered email address or username linked to your eBuyOne account.

2. Account Password: Your account password, used to authenticate your deactivation submission.

3. Recent Activity Timeline: The approximate date and time of your latest account transaction or account‑related activity. This information assists us in validating account ownership and confirming the legitimacy of your deactivation request.

Important Disclaimers

Kindly verify all submitted information for accuracy prior to sending your email. Complete and correct information will accelerate the processing of your account deactivation application.

Account deactivation is irreversible and permanent. Upon completion of deactivation, you will no longer be able to access any of your account‑related data, historical records and transaction information.

Deactivation Confirmation

Once your email request is received, our support team will conduct a full review of your submission. If your request passes verification, you will be issued a confirmation email notifying you that your eBuyOne account has been successfully deactivated.

Support & Additional Enquiries

Should you encounter difficulties during the account deactivation process or require further support, please reach out to our support team at sales@ebuyone.com. Our team is ready to provide you with professional assistance.